Welcome to the website of PINCO Bath India. By accessing or using our website, you agree to follow and be bound by these Terms & Conditions. Please read them carefully before using our website or purchasing any products from us.
1. About These Terms
These Terms & Conditions apply to all visitors, users, and customers who access or use our website, browse our products, contact us, or place an order.
If you do not agree with any part of these terms, please do not use our website.
2. About PINCO Bath India
PINCO Bath India provides bathroom products including faucets, taps, showers, bathroom accessories, and related products.
We aim to provide accurate product information, images, specifications, and pricing. However, slight differences in colour, finish, texture, or appearance may occur due to lighting, photography, screen settings, or manufacturing processes.
3. Product Information
We make reasonable efforts to ensure that product descriptions, images, specifications, dimensions, finishes, and other information displayed on our website are accurate.
However:
- Product colours may look slightly different on different screens.
- Product images may vary slightly from the actual product.
- Specifications may be updated from time to time.
- We reserve the right to correct errors or update product information without prior notice.
- Product availability may change without notice.
If you have any questions about a product before purchasing, please contact our customer support team.
4. Pricing
All prices displayed on the website are subject to change without prior notice.
We make every effort to display correct prices. In case of an accidental pricing or listing error, PINCO Bath India reserves the right to correct the error.
If an order has been placed at an incorrect price due to a technical or human error, we may contact the customer before processing the order.
5. Orders
Placing an order on our website does not automatically guarantee acceptance of the order.
We reserve the right to:
- Accept or reject an order.
- Cancel an order due to product unavailability.
- Cancel an order due to incorrect pricing or product information.
- Cancel an order if we suspect fraudulent or unauthorized activity.
- Limit the quantity of products that can be purchased.
If we cancel an order after payment has been received, the applicable amount will be refunded through the original or appropriate payment method.
6. Payments
Customers must provide accurate and complete payment information while placing an order.
We may use third-party payment service providers to process payments. Payment information may be handled according to the terms and privacy policies of the respective payment provider.
PINCO Bath India is not responsible for payment failures caused by issues with a customer’s bank, card issuer, payment provider, internet connection, or other third-party services.
7. Shipping and Delivery
We will make reasonable efforts to deliver products within the estimated delivery time provided at the time of purchase.
However, delivery times may be affected by:
- Incorrect or incomplete shipping information.
- Weather conditions.
- Transport delays.
- Courier or logistics issues.
- Government restrictions.
- Public holidays.
- Other circumstances beyond our reasonable control.
Customers are responsible for providing correct delivery details.
8. Inspection at Delivery
Customers are advised to inspect the package and product at the time of delivery.
If the product appears damaged, broken, or incorrect, please contact us as soon as possible with the required photographs, videos, order details, and other supporting information.
Any claim related to transit damage or incorrect products may be subject to verification.
9. Returns, Replacement and Refunds
Returns, replacements, cancellations, and refunds are subject to our applicable Return & Refund Policy.
Products may be eligible for return or replacement only if they meet the conditions mentioned in the applicable policy.
We may reject a return or replacement request where the product has been:
- Installed or used improperly.
- Damaged after delivery.
- Modified or repaired without authorization.
- Damaged due to incorrect installation.
- Damaged due to misuse or negligence.
- Returned without the required accessories, parts, or packaging, where applicable.
Please check our Return & Refund Policy for complete details.
10. Warranty
Certain PINCO Bath India products may be covered by a manufacturer’s warranty.
Warranty coverage, duration, exclusions, and claim requirements may vary depending on the product.
The warranty generally does not cover damage caused by:
- Incorrect installation.
- Improper use.
- Physical damage.
- Unauthorized modifications or repairs.
- Normal wear and tear.
- Poor water quality or unsuitable water conditions, where applicable.
- Failure to follow installation or maintenance instructions.
Please refer to the warranty terms provided with the respective product for complete information.
11. Installation
Where installation services are not specifically included with a product, installation is the customer’s responsibility.
We recommend using a qualified plumber or professional installer.
PINCO Bath India shall not be responsible for damage caused by incorrect installation, improper plumbing work, excessive water pressure, unsuitable fittings, or failure to follow installation instructions.
12. Website Use
You agree to use our website only for lawful purposes.
You must not:
- Use the website for fraudulent activities.
- Attempt to gain unauthorized access to our website or systems.
- Copy, reproduce, or distribute website content without permission.
- Upload harmful software, viruses, or malicious code.
- Interfere with the normal operation of the website.
- Use our website in a way that may damage our business, website, or reputation.
13. Intellectual Property
All content available on this website, including but not limited to:
- Logos
- Brand names
- Product photographs
- Product designs
- Graphics
- Videos
- Text
- Website design
- Product descriptions
- Marketing materials
is owned by or licensed to PINCO Bath India, unless otherwise stated.
You may not reproduce, copy, modify, distribute, publish, or use our content for commercial purposes without prior written permission.
14. User Reviews and Content
If you submit a review, testimonial, photograph, video, comment, or other content to us, you confirm that you have the right to share that content.
By submitting content, you allow PINCO Bath India to use, reproduce, display, and publish that content for legitimate business and marketing purposes, subject to applicable law.
We reserve the right to remove content that is offensive, misleading, unlawful, inappropriate, or violates the rights of others.
15. Third-Party Links
Our website may contain links to third-party websites or services.
These links are provided for convenience. PINCO Bath India does not control or guarantee the accuracy, availability, security, or content of third-party websites.
Your use of third-party websites is subject to their own terms and policies.
16. Website Availability
We try to keep our website available and working properly at all times. However, we do not guarantee that the website will always be:
- Available without interruption.
- Free from technical errors.
- Free from viruses or other harmful components.
- Compatible with every device or browser.
We may temporarily suspend or restrict access to the website for maintenance, updates, security reasons, or other operational requirements.
17. Limitation of Liability
To the extent permitted by applicable law, PINCO Bath India shall not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or products.
This does not exclude or limit any liability that cannot legally be excluded or limited under applicable law.
18. Force Majeure
PINCO Bath India shall not be responsible for delays or failure to perform its obligations where such delay or failure is caused by circumstances beyond our reasonable control.
Such circumstances may include natural disasters, floods, fire, strikes, transportation problems, government restrictions, pandemics, technical failures, or other unforeseen events.
19. Privacy
Your use of our website is also subject to our Privacy Policy.
We may collect and process information as described in our Privacy Policy. Please review the Privacy Policy to understand how your information is handled.
20. Changes to These Terms
PINCO Bath India reserves the right to update or change these Terms & Conditions from time to time.
Any updated version will be published on this page with the revised “Last Updated” date.
Your continued use of the website after changes are posted means that you accept the updated Terms & Conditions.
21. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.
Any disputes arising in connection with these Terms & Conditions shall be subject to the jurisdiction of the courts having appropriate jurisdiction over PINCO Bath India’s applicable place of business.
22. Contact Us
If you have questions about these Terms & Conditions, our products, orders, warranty, or other website-related matters, please contact us through the contact details provided on our website.
PINCO Bath India
Email: pincobathindia@gmail.com
Phone: 011-2235781
Address: Opp. to Mansarovar park metro station, Delhi
By using this website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.